In God we trust, all others bring data

Bob and Amas will entertain with this engaging conversation about:

  • Why does CX still suck even though we have the data to show it. 
  • Your know your agents get yelled at, but do you know how much?
  • Can voicemails help to shorten long wait times?

And much more…

To learn more about the Contact Center Show go to:  www.contactcenter.tv

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