Human Capital
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With Guest Glenn Stoffel

https://youtu.be/7cPzLy3NM98 Join Amas and Bob as they have an engaging conversation with top strategist Glenn Stoffel about… Glenn’s story about his experience in the Contact

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Human Capital
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The Future of CX is Inclusive

http://Amas%20and%20Bob%20have%20a%20great%20conversation%20about%20what%20is%20driving%20the%20future%20of%20customer%20service. %20%20What%20is%20the%20next%20great%20idea%20to%20win%20the%20hearts%20of%20minds%20of%20customer%20once%20convenience%20is%20solved. %20Amas%20shares%20a%20story%20about%20how%20SMS%20helped%20a%20hearing%20impaired%20person. %20Citizens%20are%20changing%20how%20states%20do%20business. %20%20And%20much%20more. %20Learn%20more%20about%20Bob%20and%20Amas%20at%20www.contactcenter.tv Amas and Bob have a great conversation about what is driving the future of customer service.  What is the next great idea to win

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Human Capital
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Are Leaders Born or Made?

https://youtu.be/IbB5W5K7urc Amas and Bob have a great conversation about leadership.  In this episode they discuss: Are great leaders born or nurtured? There is an opportunity

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